Product FAQ Questions & Answers

2
votes
Question:
Q:Hello i Want To Send My Hard Drive ( 2 Hard Drive ) For Update Programs Can You Send Me Shipping Address
Answer:
A:Hello
Would you please tell us your order information? since we cannot find your purchase on our website. If not from us, better to contact your seller for update.
By Jane Seller on Sep 14, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Can we add ANY license if we purchase this ? I want to add doip license for jlr, vag, benz, and bmw, can support all these licenses ? I am planing to buy this interface, with cables and multi 2TB SSD
Answer:
A:Hello
Yes, can add any license supported by vxdiag.
By Jane Seller on Apr 16, 2023 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello, i want to buy vcx se full with 2tb ssd. You can send from Europe? And doip authorization is free lifetime on this package? Thanks
Answer:
A:Hello
For this set, we can send device from EU warehouse. But for 2tb ssd, we only can send from China.
DOIP is free lifetime.
By Jane Seller on Jan 5, 2023 1 of 1 found this helpful. Do you? See more answers (1)
A:Hello dear
For the set, we can send device from Europe, when you receive, please send serial number to us, we will activate full license for you directly.
But for software SSD, we can only send from China, we will send by yanwen express, to avoid customs problem, ok?
The DOIP is free lifetime.
By Jane Seller on Jan 12, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:I want to understand correctly what I can do with Offline Pathfinder and what I can only do with TOPIX Online. Does the Evoque 2020 model require a TOPIX online account for everything?
Answer:
A:Hello
For this set, the software HDD comes with cracked version software, it can do offline programming and coding directly. No need topix online.
By Jane Seller on Aug 24, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:does it support VCDS
Answer:
A:Hello
It cannot support.
By Seller on Jul 1, 2022 0 of 0 found this helpful. Do you?
1
votes
Question:
Q:Does the VCX SE use the pin_1 (KL15) of the OBD2 signal? In my BMW 520d F11 (2011 year) there is no the pin_1 in OBD2. I work with ISTA+.
Answer:
A:Hello
We confirmed with engineer, they said if there is no PIN_1 with your car, it is normal. Different cars may be different from factory definitions.
Without PIN1, the BMW car signal may communicate through other PINs
What function do you want to support?
By Jane Seller on Jun 23, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:hello i want to buy this product, the program menu is in Russian?
Answer:
A:Hello
For Xentry software of Mercedes, it can support Russian.
By Seller on Jun 20, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:what is the best version of Windows to use with it and the cracked Techstream offered?
Answer:
A:We recommend to use win10 pro 64bit.
By Seller on Jun 20, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Can support Opel Astra h 2005?
Answer:
A:Hello
For vxdiag device, it cannot support Opel before 2010. Because our tech2win do not have bin files fo Opel. Only GDS2 can do. GDS2 support cars after 2010.
By Seller on Jun 15, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Does VCX Nano work with Lexus GS 2001 Europe?
Answer:
A:Hello
For the 2001 car model, is it with K-Line protocol? If so, cannot support.
By Jane Seller on Jun 13, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Please confirm if the software Ista p is included within the package. When you say programming, it includes coding? Like what we are used to have in PA soft 1.4.
Answer:
A:This item contains hardware only. If need software ista-d ista-p and inpa etc, check
https://www.vxdiagshop.com/wholesale/vxdiag-vcx-se-bmw-with-hdd.html
By wengyuehua Seller on Jun 12, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Does it support (adaptation and reset) for throttle body and throttle pedal for manual gear cars.
Answer:
A:Yes, it does.
By wengyuehua Seller on Jun 12, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Does it support E39 models 1998, if I have the 20 to 16 pin adapter?
Answer:
A:No, it does not do this model.
By wengyuehua Seller on Jun 12, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Tengo un V71XN00338 le queda esta actualizacion ? tienen otra actualizacion para este mismo mas marcas de auto?
Answer:
A:Hello
License is only for authorization update. It has no matter with your old versions.
By Jane Seller on Jun 7, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:si actualizo puedo seguir usando las versiones anteriores?
Answer:
A:Hello
License is only for authorization update. It has no matter with your old versions.
By Jane Seller on Jun 7, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello, I bought the VCX SE 3 in 1 Mercedes, BMW, VW device from you. I got the VCX SE, but only Mercedes is active. Serial device: V94SE03697
Answer:
A:Hello
We already arranged to add license for you. After finish, we will inform you at once.
By Jane Seller on Jun 7, 2022 2 of 2 found this helpful. Do you?
1
votes
Question:
Q:Can I reset the DME? I think I have a corrupt file on my ECU, and I will like to reset it and install file again. My car is a Subaru Forester XT 2.0 FA20Dit Engine from Colombia (South America market)
Answer:
A:Hello
For reset function you mentioned, it needs original online account.
By Jane Seller on Jun 1, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:hello, what model can you offer me for my SAAB 9-3 NG 2008? What software should I use? Are all the functions programmable on my vehicle? thank you
Answer:
A:Hello
Sorry, for SAAB model before 2010, we do not have software to support.
By Jane Seller on Jun 1, 2022 1 of 1 found this helpful. Do you?
Total 1035 items, 20 items/p, current page 1/52.