Product FAQ Questions & Answers

1
votes
Question:
Q:do you have a solution for Mopar?
Answer:
A:Hello
Sorry, we do not have device or software to support Mopar.
By Jane Seller on Mar 16, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello, I'd like to buy this unit, but I wonder if I can buy laptop together with your GDS2 and tech2 software pre-installed together? When I receive, I can plug and play directly?
Answer:
A:Hello
For your need, you can buy as follow.
https://www.vxdiagshop.com/wholesale/lenovo-x220-vcx-nano-software-install-package.html
We will finish installation before shipment. When you receive, can use directly.
By Jane Seller on Mar 16, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello Do you currently have diagnostics for Hyundai?
Answer:
A:Hello
Sorry, but we do not have diagnosis for Hyundai.
By Jane Seller on Mar 16, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi, i followed your installation instructions , but GDS2 says "no valid lease found". How to fix?
Answer:
A:Hello
For gds2 no valid lease problem, GDS2 software needs to work with win7 or win10 PROFESSIONAL 32bit or 64bit. CANNOT use HOME version
Besides, for GDS2, need to use GDS2 patch to run.
GDS2 Patch: https://mega.nz/file/oZ820RCJ#BXRW3mOGCC7mfMjtaJ71AzjwghBlCogoM7RNGWi9KmE
Need to close antivirus and windows defender before download the patch.
By Jane Seller on Mar 16, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:How long will it take to receive the item?
Answer:
A:Hello
We received your order, would send the package from UK warehouse with royal mail 48h.
By Jane Seller on Mar 16, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:This one can add more other brand license or Add VXDIAG Full Brands Authorization License Pack for VCX SE JLR ? what seri number of this? V94SE*** right?
Answer:
A:Hello
Yes, this one with V94SE**** Serial number, can buy license pack to update to full version.
https://www.vxdiagshop.com/wholesale/vxdiag-vcx-se-jlr-license-pack.html
By Jane Seller on Mar 15, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi, my serial number is V94SE012xx and I got auhorization for 4 brands - Mazda, Toyota, Honda and Subaru. Can I buy this full pack to have then all brands including Benz, BMW, VW and others ? Thanks
Answer:
A:Hello dear
If your device is vcx se pro, you can buy this license pack to update to full brands, including Benz, BMW, VW and others.
By Jane Seller on Mar 14, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello i would like to ask you if i can program my 2012 cadillac escalade hybrid ecu with that tool as i have access to the ACDelco sps
Answer:
A:Yes, it will.
By wengyuehua Seller on Mar 14, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:I would like the 3 licenses to be Subaru Toyota Honda, is possible?
Answer:
A:Hello
Yes, when you place the order, can choose any 3 brands among the supported list, and leave us message of car brands you want.
By Jane Seller on Mar 10, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Is that software compatible with windows 10?
Answer:
A:Hello
This one does not have software included. If you need software, need to buy software HDD together. It comes with windows 10 system.
By Jane Seller on Mar 8, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:For a 2003 Jaguar S-Type R is there an SDD tool?
Answer:
A:Hello
Sorry, but we do not have device or software to support models before 2006.
By Jane Seller on Mar 7, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi I just purchased and waiting for shipping. I'm using ista 4.28 version. Can you confirm it is compatible or not? Any benefits if I use enet adaptor to my PC?
Answer:
A:Hello dear
Yes, the device can work with 4.28 software.
By Jane Seller on Mar 6, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Will this update/program modules using my genuine ford login details? Can I use FDRS and this as a vci? Thanks
Answer:
A:Hello
For programming modules, it needs to use genuine login account.
It also can work with FDRS, just need to install passthru driver on vx manager, to match the device with FDRS software.
By Jane Seller on Mar 6, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Do i need to other software to adapt the vxdiag vci properly to work with jlr pathfinder doip?
Answer:
A:No, you don't.
By wengyuehua Seller on Mar 4, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:if jaguar pathfinder jlr will work with vxdiag allscanner open doip?
Answer:
A:Yes, it works.
By wengyuehua Seller on Mar 4, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi friend dose vxdiag work for jlr pathfinder?
Answer:
A:Yes, it does.
By wengyuehua Seller on Mar 4, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Why does it have two hard dicks? How do i install them? Do you have an installation video?
Answer:
A:Hello
For the PW3 Software, it cannot to make together with 2TB HDD, that's why we put separately.
The two hard disks are both internal HDD, need to insert to laptop to run as system HDD, no need to install.
By Jane Seller on Mar 3, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello can I add on one license?
Answer:
A:Hello
For this license pack, it is specially for VCX SE PRO.
https://www.vxdiagshop.com/wholesale/new-vxdiag-vcx-nano-pro-upgrade-version.html
By Jane Seller on Mar 1, 2022 1 of 1 found this helpful. Do you?
Total 1035 items, 20 items/p, current page 6/52.