Customer Questions & Answers

Vxdiag Benz C6 VCI Star C6 Diagnostic Tool Better than MB Star C4 C5 with 500GB 2024.03/2023.09 Software HDD and Laptop T440P 8GB RAM

Item No.VX11-BS1

1
votes

Question:

Q:Hi I bought the full vxdiag c6 package for benz I virus killed the xentry software And it doesn’t work now .Can i buy only the xentry software for benz ?

Answer:

A:Hello
For software, only can buy new HDD, you can check this page.
https://www.vxdiagshop.com/wholesale/vxdiag-benz-c6-hdd.html

By Seller on May 31, 2022 1 of 1 found this helpful. Do you?

New Arrival WiFi VXDIAG VCX SE 6154 OBD2 Diagnostic Tool for VW Audi Skoda with Supports DoIP UDS Protocol with Free DONET

Item No.HKSP379

1
votes

Question:

Q:Hi im interested of vxdiag se 6154 for vag. Can you ship from EU?

Answer:

A:Hello dear
Thanks very much for your message, we have stock in EU, can send from EU directly.

By Seller on May 31, 2022 1 of 1 found this helpful. Do you?

New VXDIAG VCX SE for BENZ DoIP Hardware Support Offline Coding/ Remote Diagnosis Benz with Free DONET Authorization

Item No.SP361

1
votes

Question:

Q:Hello, which version of VCX SE should I choose for Benz and VW diagnostics?

Answer:

A:Hello
Thanks very much for your message, for your need, you can choose as follow.
https://www.vxdiagshop.com/wholesale/vcx-se-benz-doip-hardware.html
https://www.vxdiagshop.com/wholesale/vxdiag-diagnostic-license-toyota-vw.html

By Seller on May 31, 2022 1 of 1 found this helpful. Do you?

V2022.1 VXDIAG SUBARU SSM-III SSM3 SSM4 Diagnostic Tool Support WIFI

Item No.HKVX05-W

1
votes

Question:

Q:Win 10 PRO (x64) , can't run patch = ERR err: 1 Also can't run SUBARU ID = ERR err: 1 Currently downloaded --> https://mega.nz/folder/ucIEhR7J#QUGAbagyLLsCslE585Fu2Q , but the issue still exists.

Answer:

A:Hello
Would you please send photos to show error details? email is sales@vxdiagshop.com. We will confirm with engineer.

By Jane Seller on May 29, 2022 1 of 1 found this helpful. Do you?

Vxdiag Benz C6 VCI Star C6 Diagnostic Tool Better than MB Star C4 C5 with 500GB 2024.03/2023.09 Software HDD and Laptop T440P 8GB RAM

Item No.VX11-BS1

1
votes

Question:

Q:Ciao inclusa in questa versione www.vxdiagshop.com/wholesale/vxdiag-star-c6-diagnostic-tool-with-hdd-laptop. è possibile avere sempre nello stesso computer il pacchetto BMW e VW

Answer:

A:Hello
If you want to support BMW and VW, need to use 2TB Software HDD, on same laptop, but different systems.

By Jane Seller on May 29, 2022 2 of 2 found this helpful. Do you?

New VXDIAG VCX SE for Subaru OBD2 Diagnostic Tool with 2022.1 SSM3 SSM4 Software Support WIFI Offer 2 More Car License for Free

Item No.HKSP380

1
votes

Question:

Q:Good afternoon, I have a 2015 Subaru wrx and need to install a new ECU. My question is, Can your system program the new ECU to my vehicle.

Answer:

A:Hello
For ECU programming functions, you need to have original online subaru account to perform.

By Jane Seller on May 26, 2022 1 of 1 found this helpful. Do you?

[512G Benz SSD] 2024.03/2023.09 VXDIAG VCX SE DoIP For Benz Support Offline Coding/Remote Diagnosis with Free Donet Authorization & 512GB Software ...

Item No.SP361+SP332-AS

1
votes

Question:

Q:I'm interested in this product, but I didn't found info on what type Laptop I should use this.

Answer:

A:Hello
It needs to work with laptops at least 6gb ram, i5 processor, with sata port for internal HDD. We tested with Lenovo T410, T440, both are ok.

By Seller on May 26, 2022 1 of 1 found this helpful. Do you?

VXDIAG VCX SE Hardware J2534 Passthru Only without Car License

Item No.HKSP396

1
votes

Question:

Q:is this j2534-1 or -2 or both

Answer:

A:Hello
It includes both.

By Seller on May 18, 2022 1 of 1 found this helpful. Do you?

New Arrival WiFi VXDIAG VCX SE 6154 OBD2 Diagnostic Tool for VW Audi Skoda with Supports DoIP UDS Protocol with Free DONET

Item No.HKSP379

1
votes

Question:

Q:Buenas tardes. ¿Este cabezal de diagnosis es compatible con la herramienta de diagnosis original del Grupo VAG VAS 6150 B con ODIS 7.2.1? Muchas gracias.

Answer:

A:Hello
Yes, it can work with 7.2.1 version.

By Jane Seller on May 18, 2022 1 of 1 found this helpful. Do you?

VXDIAG Multi Tool for Full 11 Brands incl JLR HONDA GM VW FORD MAZDA TOYOTA Subaru VOLVO BMW BENZ with 2TB HDD T440P Laptop

Item No.VX17-B-T440P

1
votes

Question:

Q:Hello, I have placed the order on website, but I neeed to change shipping address. Where to send correct address?

Answer:

A:Hello
Since we can only send package to Paypal address according to paypal policy. Shall we cancel order, then you use correct address to pay again?
Or send to Paypal address directly?

By Seller on May 17, 2022 1 of 1 found this helpful. Do you?

VXDIAG VCX SE 6154 OBD2 Diagnostic Tool for VW Audi Skoda with 500G V11.0 Software HDD and Engineering V14.1 Supports WIFI

Item No.HKSP379+SS355

1
votes

Question:

Q:Hello i like to buy 2x VXDIAG VCX SE 6154 OBD2 Diagnostic Tool for VW Audi Skoda with 500G V9.10 Software and shipping from czech .

Answer:

A:Hello
Thanks very much for your message, for vcx se 6154, we can send from Czech, but for software HDD, we only can send from China, is ok?

By Jane Seller on May 16, 2022 1 of 1 found this helpful. Do you?

WIFI Version VXDIAG VCX NANO 6154 Support UDS Protocol and Multi-language Free Shipping

Item No.SP238-W1

1
votes

Question:

Q:Hello, work with ODIS ENGINEERING 9.2.2?

Answer:

A:Hello
Sorry, but cannot support 9.2.2 yet.

By Jane Seller on May 16, 2022 1 of 1 found this helpful. Do you?

[2TB HDD] VXDIAG VCX SE DoIP For Benz Support Offline Coding/Remote Diagnosis with Free DoNET Authorization & 2TB Full Brands Software HDD

Item No.SP361+VX11-S

1
votes

Question:

Q:Hi Is there a login and password for the software.

Answer:

A:Hello
Our xentry software works with patch offline. No need login and password.
For EPC, WIS, after activation, login is admin, password is 12345.

By Jane Seller on May 16, 2022 1 of 1 found this helpful. Do you?

[500G Benz HDD] 2024.03/ 2023.09 VXDIAG VCX SE for Benz Support Offline Coding/Remote Diagnosis with Free Donet Authorization & 500GB Software HDD

Item No.SP361+SP332-S

1
votes

Question:

Q:Hello, i want to buy from you VXDIAG for MB with the 500gb hdd, i have a lenovo x240 if i install the hdd you sell me to my laptop it will load the windows and all the programs?

Answer:

A:Hello
For your laptop, we only suggest to test by yourself, since we have never tested .
For the software HDD, it comes with win 10 systems already, you need to insert to laptop to run as system HDD.

By Jane Seller on May 16, 2022 1 of 1 found this helpful. Do you?

2023 VXDIAG VCX SE DoIP for JLR Jaguar Land rover Car Diagnostic Tool with Software SSD V163 SDD V374 Pathfinder

Item No.SP355+SP355-S

1
votes

Question:

Q:This product support adding other cars license ?

Answer:

A:Hello
Thanks very much for your message, yes, this device can support to add license for other car brands.
If you need more license, recommend the license pack for full brands.
https://www.vxdiagshop.com/wholesale/vxdiag-vcx-se-jlr-license-pack.html

By Jane Seller on May 16, 2022 1 of 1 found this helpful. Do you?

VXDIAG VCX NANO for TOYOTA TIS Techstream V18.00.008 Compatible with SAE J2534 Free Shipping

Item No.SP245

1
votes

Question:

Q:I have purchased a bcc nano Tis from you but there was no software CD as listed. Your download website does not have the required files

Answer:

A:Hello
Sorry for inconvenience, but the package does not come with CD now, factory move the CD.
You can download software here.
VX Manager: https://mega.nz/file/eRIikSQS#wwZ-2_nrBtAnm76G2Gjc2aSVDspRK5Y4sPuhMkKAPhY
or www.vxdiag.net.
Software link.:
Techstream V16.20.023 : https://mega.nz/folder/1RthkaQS#qew4bn4flNPr2IrqFUGeLg
TechstreamPatch: https://mega.nz/#F!7VZzBQgZ!wO9Fjk0gfZF-tfv6zQAqzw

By Jane Seller on May 15, 2022 1 of 1 found this helpful. Do you?

Product FAQ Questions & Answers