Product FAQ Questions & Answers

1
votes
Question:
Q:with this kit I can only work on mercedes or also bmw and vag? thanks
Answer:
A:Hello
For this set, can only suupport Mercedes, if you want support BMW and VAG, need to use donet connection. Or buy license for the two brands.
By Jane Seller on Jan 12, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:how do you ship to Canada
Answer:
A:Hello dear
For this product, we can send from China by post mail.
If you choose Premium express, we can send by DHL.
By Jane Seller on Jan 11, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Can you disable afm on a 2009 gmc serria truck
Answer:
A:Hello
We confirmed with engineer, they said for the function, it needs to perform with original online sps2.
By Jane Seller on Jan 10, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:I need to register a Subaru remote start accessory after installing it in the vehicle. Is an account with Subaru required in this case? I suppose it would be if it is like registering a key.
Answer:
A:Hello
For the function you mentioned, it may need to perform with original online account, you need to get the account by yourself.
By Jane Seller on Jan 10, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:How many soft in 2tb
Answer:
A:Hello
There are 12 software included. You can check as follow.
BMW ISTA-D 4.28.22, ISTA-P 3.68.08
BENZ 2021.06, xentry 29.8.2, DTS 8.13.029
VW 7.1.1
JLR V160
PW II V18.100.000
VOLVO 2014D
FORD V122
MAZDA V122
GM GDS2 V22.1.009 / 2020.7, tech2win 23.002,
TOYOTA V15.00.026
HONDA HDS V3.103.048, i-HDS V1.005.048
SUBARU 2020.7, SSM3 V1.55.69.8, SSM4 V22.60
By Jane Seller on Jan 7, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:about the VCX devices how i can connected with Bluetooth without USB wire
Answer:
A:Hello dear
For this device, it only supports connection by USB cable and WIFI, does not support bluetooth connection.
By Jane Seller on Jan 7, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Is this best price shipped?
Answer:
A:Hello
Would you please tell us your shipping address? we will check if there is more discount.
By Jane Seller on Jan 7, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Software included free ids 124? Android interface compatible
Answer:
A:Hello
For this device, it comes with IDS V124 link download for free. But it only works with windows 10 pro 64bit.
By Jane Seller on Jan 7, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hola,yo tengo un VCX NANO for IDS con SN: N52FM09742, puedo comprar una licencia de Ford?me urge bastante para programar una BCM
Answer:
A:Hello
For your device, it can support programming for BCM, but you need to have original online IDS account.
For our license, it is not online software access, it is authorization for vxdiag device to support Ford. Please noted.
By Jane Seller on Jan 6, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello. I have subaru outback 2021 year. All keys lost. Your device help me reset immo and add new blank key? Thx.
Answer:
A:Hello
So sorry, but it can't support 2021 car models yet.
By Jane Seller on Jan 5, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:how to active this-license if i am buying online
Answer:
A:Hello
Since we already received serial number of your device on whatsapp, we will add license today. After finish, we will inform you to update.
By Jane Seller on Jan 5, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi will your vcx nano for ids worth with genuine ids/fdrs?
Answer:
A:Hello
Yes, it can support original IDS and FDRS.
By Jane Seller on Jan 5, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:im needing to run the vcx nano on windows 11. will it work
Answer:
A:Hello
We only tested with windows 10 pro 64bit. For windows 11, if it is professional 64bit, you can have a try. Usually it can support.
By Jane Seller on Jan 5, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi, can i use this product in México? And other question is can i connect at the Chevy web site for do module programing in j2534 system?
Answer:
A:Hello
Yes, it can use in Mexico. If you want to do module programming, need to have original online techline access yourself.
By Jane Seller on Jan 3, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Will this work on 16 colorado 2.8 duramax?
Answer:
A:Hello
This device can support 2016 car model. What function do you want to support?
By Jane Seller on Jan 3, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:On a 2004 Cadillac CTS-V, would I need to purchase the sps2 subscription to be able to program new keys and fobs? Also, your site says to run on WIN7 but the Delco site says to run only on WIN10 PRO.
Answer:
A:Hello
We confirmed with engineer, they suggest to install online techline first directly. During the installation, it would install original gds2 and tech2win automatically, but without data. No need to install GDS2 or TECH2WIN in this case. Usually it can do online programming function. Our customer has tested successfully with this method.
Only when you need to do diagnosis for the car with tech2win software, you can use other laptop with win7 pro 32bit to use.
By Jane Seller on Dec 29, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:need to update my license authorization, my serial number is V94XD****
Answer:
A:Hello
For your serial number, can update license by yourself.
Please download latest vx manager.
https://mega.nz/file/yMYD3IqD#ZZ0LpwRvOZi7Y7K7g2JPaEsvMqTrTXQ9rZHNYlzPqi0
After download, please install the new vx manager.
Then connect device to laptop, laptop connecting network, open new vx manager, click "Firmware" to update, then click "Update license" to renew.
Need to update firmware and license every 60 days by yourself.
By Jane Seller on Dec 28, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello I cannot download the Ford Mazda IDS patch. The browser is blockingit, because it says it contains a virus. What do I do?
Answer:
A:Hello
The patch is a crack file, please disable antivirus and windows defender first before download.
By Jane Seller on Dec 28, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Can this device be used to change the settings of my shock sensor module without purchasing additional software licenses?
Answer:
A:Hello
So sorry, but for the function you mentioned, it needs to perform with online programming account. You would need to have the account yourself.
By Jane Seller on Dec 22, 2021 1 of 1 found this helpful. Do you?
Total 1037 items, 20 items/p, current page 9/52.