Product FAQ Questions & Answers

1
votes
Question:
Q:Hello Dear I prefer to buy Wi-Fi version but I want to make sure it comes with USB cable in case if I need it so what Wi-Fi version Box contents ?
Answer:
A:Hello
You can choose WiFi version. It also come with usb cable, support cable connection.
By Jane Seller on Feb 1, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello Dear is V160 VXDIAG VCX NANO for Land Rover and Jaguar with JLR SDD Software USB Version work on windows 8.1 or 10 if no what is this https://www.youtube.com/watch?v=rNliQ6galW8 Thanks dear
Answer:
A:Hello
It can work with Windows 10 pro.
By Jane Seller on Feb 1, 2022 2 of 2 found this helpful. Do you?
1
votes
Question:
Q:Does this work with genuine subaru software
Answer:
A:Hello
Yes, it can work with genuine Subaru SSM software. But need to install VX Manager and vxdiag driver to match your software to the device.
By Jane Seller on Jan 31, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello Is it ok if I buy this SP361 together with XNR-SS320? Will I have a full brand device? Can you ship from Czech or from any country in Europe? Thank you!
Answer:
A:Hello
Yes, SP361 with XNR-SS320, can get full brands, we can send from Europe.
By Jane Seller on Jan 30, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello. Is there any difference between buying SP367 vs SP361+XNR-SS320? Why is SP367 more expensive? Thank you!
Answer:
A:Hello
For the device, it is the same as SP361+XNR-SS320, the two products is promotion price from manufacture, it would be cheaper.
By Jane Seller on Jan 30, 2022 0 of 1 found this helpful. Do you?
1
votes
Question:
Q:Will it work for s94jl00043 plz
Answer:
A:Hello
For S94JL*** serial number, it is for JLR only, unable to add license for other brands.
By Jane Seller on Jan 30, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi, It support SSM4 for Subaru?
Answer:
A:Hello
Yes, when you buy, can choose Subaru and other 2 car brands, then we can arrange to change car brands and send SSM4 software link to you to install directly.
By Jane Seller on Jan 26, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi! Is it possible to buy just the HDD and use it with PassThru device?
Answer:
A:Hello
Our software only works with our device. We cannot make sure it works with your passthru device or no. Hope your understanding.
By Jane Seller on Jan 26, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:I got this serial m52fm00001 any solution?
Answer:
A:Hello
Your device is not original vxdiag device, need to contact your seller to update directly.
By Jane Seller on Jan 26, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi, Is this version of vxdiag ok for a mercedes slc r172 43amg november 2016?
Answer:
A:Hello
For this set, it can support 2016 Mercedes cars. What function do you want to support?
By Jane Seller on Jan 24, 2022 1 of 2 found this helpful. Do you?
1
votes
Question:
Q:HI plaese need license vw my sn:V94SE02509 POSSIBLE or no thanks
Answer:
A:Hello
We have arranged to add license today. After finish, we will inform you to update.
By Jane Seller on Jan 24, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Do This device work for 6.6 duramax engine? All function? (Regent, update ecm, compression test. )?
Answer:
A:Hello
For the functions you mentioned, it needs to perform with online SPS2 subscription.
By Jane Seller on Jan 23, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi ! You can give detailed instructions on how to connect the CBF interface. Due to DCDI Part P I can't, there is no connection
Answer:
A:Hello
So sorry, we do not have detail instructions, need to know how to use by yourself.
By Jane Seller on Jan 19, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:How can I get this updates ?
Answer:
A:Hello
For the software update, you can return HDD to us to update new software, or buy a new HDD directly.
By Jane Seller on Jan 15, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Can VXDIAG 6154 8.20 do commercial vehicles?
Answer:
A:Yes, it can.
By wengyuehua Seller on Jan 14, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Do you support Nissan cars and suv
Answer:
A:Hello
So sorry, but it cannot support Nissan.
By Jane Seller on Jan 14, 2022 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Can I get a jeep/Chrysler module for my multiplexer?
Answer:
A:Hello
Sorry, but vxdiag device cannot support Chrysler or Jeep yet.
By Jane Seller on Jan 14, 2022 1 of 2 found this helpful. Do you?
Total 1038 items, 20 items/p, current page 8/52.