Product FAQ Questions & Answers

1
votes
Question:
Q:Hi, i can renew vxdiag nano diagnostic gm wifi?
Answer:
A:Please download latest vx manager.
https://mega.nz/file/yMYD3IqD#ZZ0LpwRvOZi7Y7K7g2JPaEsvMqTrTXQ9rZHNYlzPqi0
After download, please install the new vx manager.
Then connect device to laptop, laptop connecting network, open new vx manager, click "Firmware" to update, then click "Update license" to renew.
By Jane Seller on Sep 29, 2021 0 of 1 found this helpful. Do you?
1
votes
Question:
Q:If i buy SP361+SS154-6+SS154-9 from Czech , can i still get free donet authorization?
Answer:
A:Hello
Yes, we can send from Czech, also can activate donet for you for free.
By Jane Seller on Sep 23, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:HI, do you sell a device that will work with my 2003 ford e150. Thank you.
Answer:
A:Hello
Sorry, we do not have device to support 2003 Ford.
By Jane Seller on Sep 23, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:I'm in Australia. Does it work for Australian Subarus? Presumably we order the USA version?
Answer:
A:Hello
We confirmed with engineer, they said it can support Australian models.
By Jane Seller on Sep 22, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Can you update calibrations with it on Mustang 2019 without additional original online IDS account?
Answer:
A:Hello dear
So sorry, but for the function you mentioned, needs online IDS account.
By Jane Seller on Sep 21, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Will the vxdiag GM suit isuzu trooper diesel?
Answer:
A:Hello
Cannot support isuzu.
By Jane Seller on Sep 21, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:what is the ethernet cable type that is included in vxdiag multidiagnostic tool ?
Answer:
A:Hello
What is the serial number of your vxdiag device? we need to check your ethernet cable.
By Jane Seller on Sep 16, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:I need to do a CVT relearn after valvebody repair. Is this able to accommodate this procedure?
Answer:
A:Hello
Wihch year is your car please? for the function you mentioned, it needs to perform with original online account yourself.
By Jane Seller on Sep 15, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:What operating system does it bring? Windows 7 or Windows 10. And finally, what are the characteristics of the PC at the Hardware level to work with the SSD. Thanks
Answer:
A:Hello dear
Thanks very much for your message, for the 2TB SSD, Mercedes, JLR SDD, Ford, Mazda, VW software systems come with windows 10 system.
GM, BMW, HONDA, Subaru comes with win7 system.
For the PC requirements, needs laptop with SATA port, at least 4gb ram, i5 processor. We tested with Lenovo T410, t420, x220, t440, all can work well.
By Jane Seller on Sep 14, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:i go to run sps(sgm rds) and it says mfc110u.dll not found. i have uninstalled and reinstalled. also MDI is not found in MDI manager.everything else works.
Answer:
A:Hello
For the mfc110u.dll, need to find the file and install for your windows.
By Jane Seller on Sep 12, 2021 0 of 1 found this helpful. Do you?
1
votes
Question:
Q:will this read abs and stabilatrack codes on 2017 chevy 2500 hd thanks for you time
Answer:
A:Hello
Thanks very much for your message, for your car model of 2017, it belongs to the supported list, can have a test.
By Jane Seller on Sep 9, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello there, I have window 10. Can this be installed or will this work on window 10? I parreciate your response.
Answer:
A:Hello
For windows 10 pro system, can have a test, but our engineer always tested with win7 pro.
By Jane Seller on Sep 9, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:no se puede usar con el TECHLINE CONNECT en México, no se puede hacer un SPS a través de la nueva suite en la que se encuentra el SPS2 solo sirve para usar el GDS2 Y TECH2WIN que mandan con el disco.
Answer:
A:Hello
For SPS online subscription, need to use online directly on acdelco, nothing to do with GDS2 or tech2win software.
By Jane Seller on Sep 9, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:I`m trying to download vx manager
Answer:
A:Hello
Please download latest vx manager here.
https://mega.nz/file/yMYD3IqD#ZZ0LpwRvOZi7Y7K7g2JPaEsvMqTrTXQ9rZHNYlzPqi0
By Jane Seller on Sep 8, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:I am planning to buy licence for GM GDS2 for my vxdiag multi series. Will GDS2 work on Virtual Machine with vxdiag multi series?
Answer:
A:Does not require a Virtual machine.
By wengyuehua Seller on Sep 7, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:can it reset the dpf-light and take the car out of "limp mode on 2011 subaru outback?
Answer:
A:Yes, it can.
By wengyuehua Seller on Sep 6, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:¿tienen envío a Mexico? y cual es el costo de envío?
Answer:
A:Hola, buenos dias
Muchas gracias por su mensaje, podemos enviar el dispositivo a México, ¿desea enviar por correo postal directamente con envío gratuito? ¿O pagar el costo de envío expreso para enviar por DHL?
Saludos
vxdiagshop.com
By Jane Seller on Sep 5, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello i am interested in purchasing the vcx se what brand computer is required for it?
Answer:
A:Hello
Thanks very much for your message, Usually it needs laptop with SATA Port, at leat 6gb ram, i5 processor. We tested with Lenovo T410, T420, X220 and T440.
By Jane Seller on Sep 3, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:do you send this item from cz warehouse
Answer:
A:Hello dear
Thanks very much for your message, for the vxdiag subaru, we can send from CZ warehouse for EU countries.
By Jane Seller on Sep 1, 2021 1 of 1 found this helpful. Do you?
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