Product FAQ Questions & Answers

4
votes
Question:
Q:For my opinion ,there mising at least FCA (fiat,chrysler) group , cann i have hope that future development will ofer FCA license to buy ???? Thanks
Answer:
A:Hello
We hope will have the two brands in the future. Wait for factory to release.
By Jane Seller on Jun 5, 2025 1 of 1 found this helpful. Do you? See more answers (1)
A:Hello
For FCA License, it may be available in the future. But need to wait for factory to develop.
By Jane Seller on Jun 4, 2024 3 of 3 found this helpful. Do you?
2
votes
Question:
Q:What is included in the truck package? Is Sprinter in truck package or regular package?
Answer:
A:Hello
Sprinter is in regular package.
By Jane Seller on Mar 13, 2025 1 of 1 found this helpful. Do you?
2
votes
Question:
Q:I have a Mercedes license for my VCX FE DOIP. Will I be able to use that license with this new VCX FD vci? I purchased this with ford and mazda license, can you purchase more licenses for this new one
Answer:
A:So sorry, but factory still have no accurate time at the moment.
By Jane Seller on Mar 3, 2025 1 of 2 found this helpful. Do you? See more answers (2)
A:Hello
For vcx fd, it is not able to activate for Mercedes yet.
But will be able to add license for more brands in the future, Just wait for factory to release.
By Jane Seller on Oct 6, 2024 2 of 2 found this helpful. Do you?
A:Hello
Thanks veyr much for your message. At the moment, license is not able to add to VCX FD VCI. Factory needs time to upgrade the board of can fd vci for more license. This takes about 3-5 months.
By Jane Seller on Feb 1, 2024 1 of 1 found this helpful. Do you?
2
votes
Question:
Q:Hello i Want To Send My Hard Drive ( 2 Hard Drive ) For Update Programs Can You Send Me Shipping Address
Answer:
A:Hello
Would you please tell us your order information? since we cannot find your purchase on our website. If not from us, better to contact your seller for update.
By Jane Seller on Sep 14, 2021 1 of 1 found this helpful. Do you?
2
votes
Question:
Q:Puedo realizar todas las funciones q con el equipo original?. Incluye todos los modelos de Toyota?.Realmente estoy interesado.
Answer:
A:Hello dear
For the device and software, if you have original online account, it can function the same as original. It supports cars 2000-2020.
Regards
vxdiagshop.com
By Jane Seller on Jan 24, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:que marca es el SSD de 2TB >
Answer:
A:Hello
The ssd is Samsung.
By Jane Seller on Sep 27, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Can this be used on an 5SFE engine? (1993 - 2001 Toyota Camry, 2001 to be precise). If not, does there exist an ECU flasher for it? Thanks!
Answer:
A:Hello
Sorry, vxdiag cannot support cars you mentioned.
By Jane Seller on Sep 16, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello, can I confirm if the vxdiag vcx nano will work with the Australian Ford falcon from 2005 on please?
Answer:
A:Hello
There is no area limit, but we only suggest to have test.
By Jane Seller on Sep 1, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Can you specify what kind of programming do you need an online account for? What exactly is this doing that an ordinary scan tool is not doing if it does not allow you to program modules?
Answer:
A:Hello
All programming functions need online account.
By Jane Seller on Aug 31, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi Can this do fuso
Answer:
A:Sorry , cannot support FUSO.
By Jane Seller on Aug 29, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:I have a 2015 Subaru legacy that I'm trying to calibrate the eyesight system for, can this do that?
Answer:
A:Hello
For the function you mentioned, it needs to do online programming, need to have online account yourself, only use our device as j2534.
By Jane Seller on Aug 28, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi Looking for a tool that can flash a 2001 Vauxhall Astra G petrol z14xe engine code PCM update, will this work using SPS?
Answer:
A:Hello
Sorry, for your car , vxdiag cannot support.
By Jane Seller on Aug 26, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello, I am using VXDIAG VCX SE PLUS, serial number V94SE25936, can I add a license for VW Audi Skoda Seat and does it work on ODIS, VCDS or ABRITES (AVDI) software? Thank you
Answer:
A:Hello
The device can add license for vw. But only use software ODIS.
By Jane Seller on Aug 24, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:This works with Mdars for mazda and my online account?...
Answer:
A:Hello
You can use mdars software with original online account, using the vcx device as j2534.
By Jane Seller on Aug 24, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Opel Insignia 2016 1.6 cdti Is it possible to make forced dpf regenaration with your tool? Thanks in advance
Answer:
A:Hello
Sorry, but vxdiag is unable to support the function you mentioned.
By Jane Seller on Aug 19, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Can I use software SSD with Lenovo P50 without issues. Or it is pre installed specially for T440p.
Answer:
A:Hello
Our ssd needs to work with laptop with SATA 2.5" Slot, at least 8gb ram, i7 processor, screen resolution with 1920*1080 at least.
If your laptop comes with configuration as above, can have a test.
By Jane Seller on Aug 14, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Can I use this device up to 2023 Mercedes model for passenger car?
Answer:
A:Hello
For the car model, it belongs to support list. What function do you want to support?
By Jane Seller on Aug 10, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:If I buy this, will I be able to access pathfinder without a login?
Answer:
A:Hello
The software use offline, no need any access.
By Jane Seller on Aug 5, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Can be used to bleed ABS from the manufacturer ATE for Megane 3 K4M 848, manufactured in 2010
Answer:
A:Hello
For function you mentioned, need to do with programming, our software cannot support.
Need to have original online account yourself to perform. use our device as j2534.
By Jane Seller on Jul 23, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:can be used to bleed ABS from the manufacturer ATE for Megane 3 K4M 848, manufactured in 2010? Tank you
Answer:
A:Hello
This device is for PSA, not Renault.
By Jane Seller on Jul 23, 2025 1 of 1 found this helpful. Do you?
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