Product FAQ Questions & Answers

2
votes
Question:
Q:Hello i Want To Send My Hard Drive ( 2 Hard Drive ) For Update Programs Can You Send Me Shipping Address
Answer:
A:Hello
Would you please tell us your order information? since we cannot find your purchase on our website. If not from us, better to contact your seller for update.
By Jane Seller on Sep 14, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi, I have a VCXSE full brands and i m looking for upgrading to FD, can i move the licences ? Can i still use my old SE ? How it's work ? Unfortunately, i don't found any answers on the blog. Thanks.
Answer:
A:Hello dear
Sorry, But for VCX FD, it only support GM, Ford/mazda at the moment. If you want to move license, only can arrange for the two brands.
Besides, after move license, your old SE will not support the two brands, since it has no license.
By Jane Seller on Jul 31, 2024 2 of 2 found this helpful. Do you?
1
votes
Question:
Q:Is this only VCI or is also the DB26 cable and USB cable included?
Answer:
A:Hello
This set comes with VCI, OBD2 Cable, USB cable, and Lan cable.
By Jane Seller on Jul 31, 2024 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Does this cover 2012 Ford Transit Connect diesel with 1.8 TDci ?
Answer:
A:Hello
For 2012 car model, it belongs to supported list. But what function do you want to support?
By Jane Seller on Jul 30, 2024 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello, I need a diagnostic interface for chevrolet Epica 2008, does it support?
Answer:
A:Hello
For your car model, it belongs to supported list.
By Jane Seller on Jul 28, 2024 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:I had bought this, but theres no Vediamo in the SSD with 202403 , how can I download this
Answer:
A:Hello
Our software has no vediamo.
By Jane Seller on Jul 28, 2024 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:does it support benz?
Answer:
A:Hello
Sorry, but it cannot support Benz yet. Factory is still developing.
By Jane Seller on Jul 26, 2024 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:how long is delivery to uk
Answer:
A:Hello dear
We usually send to UK by 4px express, takes 6-12 business days.
By Jane Seller on Jul 25, 2024 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Does this device support Dacia vehicles from the Renault concern from 2015 to today? What software does this device work with?
Answer:
A:Hello
The device can support Renault after 2015. But for some new cars, need to use another ADP interface, not vxdiag.
We use clip software .
By Jane Seller on Jul 23, 2024 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:can it program the pcm from a 2005 F 250 or do i need the online subscription
Answer:
A:Hello
Sorry but vxdiag cannot support F series before 2010.
By Jane Seller on Jul 18, 2024 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello, can you please tell me how much space you need on your computer to install all brands of cars , or how it works? Thank you
Answer:
A:Hello
For this set, it comes with HDD and SSD with software pre-installed. So you can prepare a computer with SATA 2.5"" slot, at least 8gb ram, i7 processor, resolution at least 1920*1080.
Boot with the HDD / SSD as system disc.
By Jane Seller on Jul 18, 2024 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Can this work with topix cloud considering pathfinder is no longer supported by landrover
Answer:
A:Hello
Sorry, but cannot use online with topix cloud. Since it banned third-party hardware.
By Jane Seller on Jul 11, 2024 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Este software da com todos computadores, eu posso acrescentar outras licenças exemplo PSA?
Answer:
A:Hello
The SSD needs to work with laptop with SATA port, at least 8gb ram.
The vcx se device can add license for PSA, or other car brands.
By Jane Seller on Jul 9, 2024 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Has it capability of ABS auto bleeding for Mazda 3 2016? Do you have full functionality list for this car? How long is the license for this model? How much does it cost if I have to buy a new license?
Answer:
A:Hello
For our license, it is for vcx nano to support the car brand, it is lifetime.
But for function you said, it needs original online account to perform, you need to have it yourself.
By Jane Seller on Jul 7, 2024 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:is the French language available for this pack?
Answer:
A:Hello
Thanks very much for your message. But not all software come with French, some software only come with English.
By Jane Seller on Jul 7, 2024 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:using your tool and software will I be able to program injectors for diesel - opel corsa e 2015 ?
Answer:
A:Hello
For programming functions, you need to have original online subscription. Our device is only used as j2534 interface. Our software cannot support. Please noted.
By Jane Seller on Jul 5, 2024 1 of 1 found this helpful. Do you?
1
votes
Question:
Q: Need to flash head unit, Infotainment module, and enable aux... on a 2008 XKR will this unit do that and is there any additional software I need to buy/have access to.
Answer:
A:Hello
For the function you mentioned, need to have online access yourself.
By Jane Seller on Jun 26, 2024 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Can this be used on my laptop to flash a tecm on Gm truck transmissions thru the Gm tech connect site?
Answer:
A:Hello
For programming, the device should have authoziation license of GM.
By Jane Seller on Jun 23, 2024 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Does it work with Win 11? What is latest version Techstream do you have?
Answer:
A:Hello
For our software, it is v18 version, can work with windows 11 pro 64bits.
By Jane Seller on Jun 20, 2024 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Required with second hand laptopwhat will be price & vehicle soft reprogramming can do in these version.
Answer:
A:Hello
For this set, can use the laptop as follow.
https://www.vxdiagshop.com/wholesale/second-hand-t440p-laptop.html
For programming, need to have original online account yourself.
Can you please send us your shipping address? so we can check cost for you.
By Jane Seller on Jun 18, 2024 1 of 1 found this helpful. Do you?
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