Product FAQ Questions & Answers

0
votes
Question:
Q:Hi, will this licence give me chance to run ODIS? Currently I have Passthrough, Volvo and PDU licences.
Answer:
A:Hello dear
Your device is vcx nano for Volvo? If so, cannot add VW license, the device is single brand.
By Jane Seller on Feb 24, 2021 1 of 1 found this helpful. Do you?
0
votes
Question:
Q:What are the Operating System requirements for GDS2. I am using a Windows 10 64 bit laptop.
Answer:
A:Hello dear
For GDS2 software, it can work with windows 10 64bit.
By Jane Seller on Feb 23, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:I would like to buy a software update for my diagnostic tool. The seral nurber is: N52VA04299 I need the uptdate only for this one.
Answer:
A:Hello dear
Please download latest vx manager.
https://mega.nz/file/vUAGyDxS#D0VWizy3huB8nK8dtL1FIPgfhMrJGo-isxAjirSlKjg
After download, please install the new vx manager.
Then connect device to laptop, laptop connecting network, open new vx manager, click "Firmware" to update, then click "Update license" to renew.
All would be ok.
By Jane Seller on Feb 22, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:Hi If i buy 2020 VXDIAG VCX SE PRO OBD2 Diagnostic Tool with 3 Free Car Authorization Upgrade Version of VXDIAG VCX NANO PRO, can i choose mercedes, bmw and toyota?
Answer:
A:Hello dear
Thanks very much for your message, for the vcx se pro, you can only choose 3 brands from these brands. GM FORD MAZDA VW AUDI HONDA VOLVO TOYOTA JLR Subaru
By Jane Seller on Feb 22, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:Hi Does VCX nano support chevy 2004
Answer:
A:Hello
For the 2004 car model, it belongs to supported coverage, can have a test with TECH2WIN softawre.
By Jane Seller on Feb 22, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:hello I'm interested to buy Piwis 3, which one you recommend?
Answer:
A:Hello dear
We have 3 versions
https://www.vxdiagshop.com/wholesale/vxdiag-multi-piws3-diagnostic-tool.html
https://www.vxdiagshop.com/wholesale/oem-piwis-3-tester-iii-diagnostic-tool.html
https://www.vxdiagshop.com/wholesale/high-quality-piwis-iii-with-t440.html
For online programming, you need to have original PPN account yourself
first one is vxdiag original hardware, it come with v39.8+v38.3 piwis 3 software
this hardware can add license for other car brands if you need in the future
seond one is same look as original, it come with Panasonic laptop, software is different , only support Porsche brand
third one come with same software as first one, also same laptop lenovo t440
second one free update by USB dongle
first one and last one need to return softawre SSD for update, or buy new softawre ssd
By Jane Seller on Feb 22, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:What is difference between vcx se series and vxdiag multi series
Answer:
A:Hello dear
vxdiag multi series come with vxdiag multi hardware, with USB, LAN cable, wifi connection available.
vcx se series is vxdiag vcx se hardware, with USB and wifi available.
But for software and functions, they are all the same.
By Jane Seller on Feb 22, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:I have this and the license now shows expired. I haven't had this for long. I have updated the firmware, but the problem is not fixed. SN P71XP00129 Please help
Answer:
A:Hello
Your license is updated, Please download latest vx manager.
https://mega.nz/file/vUAGyDxS#D0VWizy3huB8nK8dtL1FIPgfhMrJGo-isxAjirSlKjg
After download, please install the new vx manager.
Then connect device to laptop, laptop connecting network, open new vx manager, click "Firmware" to update, then click "Update license" to renew.
All would be ok.
Regards
By Jane Seller on Feb 21, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:How to activate DTS 8.13? it gave error no license
Answer:
A:DTS Monaco 8.13 does not require activation. Connect C6 DoIP device and use it directly.
By Seller on Feb 19, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:bonjour vx diag est il compatible avec xentry V2020.12 ou V2020.06 combien le vx diag tout seul merci
Answer:
A:Hello dear
The device can work with 2020.12 software.
By Jane Seller on Feb 17, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:Hello What do you mean Subaru account? So this cannot do DPF force regeneration?
Answer:
A:Hello
For the account, you need to get from original Subaru Server.
By Seller on Feb 17, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:I have the VCX-SE Pro, but Toyota does not show up under my licenses. Do I need to purchase this to scan my Toyota? Thank you. Happy Chinese New Year!
Answer:
A:Hello dear
Would you please tell us your order information? we cannot find your purchase on our website.
By Jane Seller on Feb 14, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:hello on what operating system does this interface work? iOS. Windows? can i use ipad?
Answer:
A:Hello dear
The device come without software. If you buy software from us, our software come with windows 10 system. Cannot work with iPad.
By Jane Seller on Feb 14, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:Does this complete forced DPF regenerations for a Subaru Forester 2009 diesel EE20 engine? Thanks
Answer:
A:Hello dear
If you need to do DPF function, need to use original online subaru account. You need to get the account yourself.
Regards
By Jane Seller on Feb 11, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:it is possible to program a new key for Mazda 3, year 2004 if the original key was lost or if the ECU or Dashboard is changed?
Answer:
A:Hello dear
For our device and software, it only works for cars 2005-2020, unable to support your car of 2004.
Regards
By Jane Seller on Feb 10, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:What are system requirements for the PC to install ?
Answer:
A:Hello
For GDS2 Software, can work on windows 7 and windows 10 system.
For tech2win software, better to use on win7 32bit
Regards
By Jane Seller on Feb 9, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:Hola, Tengo un Opel Insignia, del año 2012, con motor A20DTH, soporta este vehiculo?¿?
Answer:
A:Hello
Thanks very much for your message, for our GDS2 Software, it can support Opel MODELS of 2012. For your car model, can have a test.
Regards
By Jane Seller on Feb 9, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:Hola quiero adquirir la licencia de Honda y necesito asegurarme que es compatible con mi equipo VCX PRO SN: P71XP00387. Muchas gracias!!
Answer:
A:Hello dear
Your vcx nano pro can add Honda license. You can place the order on website directly.
By Jane Seller on Feb 8, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:I have a Panasonic Toughbook. Do you offer the cd on a usb thumb drive for computers without cd drives.
Answer:
A:Hello
If your laptoop has no cd drivers, we can send software link to download directly. ok?
By Jane Seller on Feb 8, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:hello , just want to know if the full license is limited to a certain amount of time or its a onetime purchase.
Answer:
A:Hello dear
For the license, it is BMW brand authorization for VXDIAG VCX SE BMW with SN V94SE****. The authorization is lifetime.
Regards
By Jane Seller on Feb 6, 2021 0 of 0 found this helpful. Do you?
Total 55 items, 20 items/p, current page 1/3.