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Product FAQ Questions & Answers

4
votes
Question:
Q:For my opinion ,there mising at least FCA (fiat,chrysler) group , cann i have hope that future development will ofer FCA license to buy ???? Thanks
Answer:
A:Hello
For FCA License, it may be available in the future. But need to wait for factory to develop.
By Jane Seller on Jun 4, 2024 2 of 2 found this helpful. Do you?
2
votes
Question:
Q:What is included in the truck package? Is Sprinter in truck package or regular package?
Answer:
A:Hello
Sprinter is in regular package.
By Jane Seller on Mar 13, 2025 1 of 1 found this helpful. Do you?
2
votes
Question:
Q:I have a Mercedes license for my VCX FE DOIP. Will I be able to use that license with this new VCX FD vci? I purchased this with ford and mazda license, can you purchase more licenses for this new one
Answer:
A:So sorry, but factory still have no accurate time at the moment.
By Jane Seller on Mar 3, 2025 1 of 2 found this helpful. Do you? See more answers (2)
A:Hello
For vcx fd, it is not able to activate for Mercedes yet.
But will be able to add license for more brands in the future, Just wait for factory to release.
By Jane Seller on Oct 6, 2024 2 of 2 found this helpful. Do you?
A:Hello
Thanks veyr much for your message. At the moment, license is not able to add to VCX FD VCI. Factory needs time to upgrade the board of can fd vci for more license. This takes about 3-5 months.
By Jane Seller on Feb 1, 2024 1 of 1 found this helpful. Do you?
2
votes
Question:
Q:Hello i Want To Send My Hard Drive ( 2 Hard Drive ) For Update Programs Can You Send Me Shipping Address
Answer:
A:Hello
Would you please tell us your order information? since we cannot find your purchase on our website. If not from us, better to contact your seller for update.
By Jane Seller on Sep 14, 2021 1 of 1 found this helpful. Do you?
2
votes
Question:
Q:Puedo realizar todas las funciones q con el equipo original?. Incluye todos los modelos de Toyota?.Realmente estoy interesado.
Answer:
A:Hello dear
For the device and software, if you have original online account, it can function the same as original. It supports cars 2000-2020.
Regards
vxdiagshop.com
By Jane Seller on Jan 24, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:What is the difference between the versions? Thank you!
Answer:
A:Hello
For 09/2023 VERSION, It comes with truck software package.
For 09/2024 version, it doess not have.
By Jane Seller on Mar 13, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Are there any restrictions on copying the contents of the HDD to a flash drive and boot from it? Would enable me to use it with my laptop. Thanks!
Answer:
A:Hello
You can copy the contents of HDD, but there is risk of data damage during copy. Please noted.
By Jane Seller on Mar 13, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:For a 2017 Subaru Crosstrek, will your hardware (ODBII connector + cables) and ssm4 software allow programming (marry) the ECU to a different instrument cluster?
Answer:
A:Hello dear
For the software, it is cracked, onlly for offline diangosis.
If you want to do programming. need to have original online account yourself, otherwise, unable to support.
By Jane Seller on Mar 12, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Subaru WRX 2022 Premium, can this perform DRL programming?
Answer:
A:Hello dear
For programming function, you need to have original online account to perfrom online programming as j2534.
By Jane Seller on Mar 11, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello. I have a problem. I'm trying to link tire pressure sensors. When I try to write them down, a window pops up saying the previous ones will be erased. I agree. After that, a window pops up where
Answer:
A:Hello
Can you please send video to show whole process? we will send to engineer to check. Please also send us car model and year you tested.
By Jane Seller on Mar 11, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:How long is the delivery license will take place?
Answer:
A:Hello
The license will be activated on vxdiag server in 24 hours after you pay, except weekend. It is no need delivery.
By Jane Seller on Mar 9, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Bonjour je voulais savoir si votre outil et complet avec des logiciel de réparation ou juste pour faire des diagnostic?
Answer:
A:Hello
For this set, it comes with offline cracked software, only for diagnosis.
If you want to do programming, need to have original online account to pefrom as j2534 .
By Jane Seller on Mar 3, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Can I perform the “Zero setting of Pressure sensor” with this tool?
Answer:
A:Hello
For programming, need to have online account youself, to perform j2534 programming.
By Jane Seller on Feb 27, 2025 1 of 1 found this helpful. Do you? See more answers (1)
A:Hello
For the function you mentioned, need to perfrom with original online account for j2534 programming online.
By Jane Seller on Jun 27, 2023 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello, will the PSA license work with Diagbox 9.150?
Answer:
A:Hello
If you have activation key for the version, can have a try.
By Jane Seller on Feb 20, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi guys, as always thanks for the impeccable work, could you please help me out with the activation keys? 50245307d5718761D
Answer:
A:Hello
Please send us your purchase order information?
By Jane Seller on Feb 12, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Bonjour, toujours pas de solution pour compatibilité diagbox 9.186 ?
Answer:
A:Hello
VXDIAG cannot support diagbox 9.186.
By Jane Seller on Feb 5, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:can it be used for old GM 2005 upto 1997 to program new ECM or PCM as replacement
Answer:
A:Hello dear
For this device, it can support programming of 2005. But unable to support 1997.
For programming, you need to have orignal online subscritpion to perform.
By Jane Seller on Feb 5, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:What software is included? Is this HDD or download link? What is the content of the 2TB link for other products?
Answer:
A:Hello
So sorry, but there is no download link, only can buy HDD.
By Jane Seller on Feb 5, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi! can i buy this now? How long does activation take?
Answer:
A:Hello dear
Sorry for delay due to Chinese new year holiday. You can buy now, we have come back to work since today. Usually can activate in 24 hours.
By Jane Seller on Feb 5, 2025 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:If you ship to Russia, how many days does the product travel?
Answer:
A:Hello dear
We only can send by CDEK to RUSSIA now, takes 20-25 business days.
By Jane Seller on Feb 5, 2025 1 of 1 found this helpful. Do you?
Total 1275 items, 20 items/p, current page 1/64.