Product FAQ Questions & Answers

2
votes
Question:
Q:Hi thank you for the epoxy but you did not answer my first question, can you confirm this is a lap top hard drive
Answer:
A:Hello dear
Yes, it is internal laptop hard drive, needs to work on laptop with SATA, at least 4gb ram, i5 cpu.
By Jane Seller on Mar 18, 2021 0 of 0 found this helpful. Do you?
1
votes
Question:
Q:what is the ethernet cable type that is included in vxdiag multidiagnostic tool ?
Answer:
A:Hello
What is the serial number of your vxdiag device? we need to check your ethernet cable.
By Jane Seller on Sep 16, 2021 0 of 0 found this helpful. Do you?
1
votes
Question:
Q:Hello i Want To Send My Hard Drive ( 2 Hard Drive ) For Update Programs Can You Send Me Shipping Address
Answer:
A:Hello
Would you please tell us your order information? since we cannot find your purchase on our website. If not from us, better to contact your seller for update.
By Jane Seller on Sep 14, 2021 0 of 0 found this helpful. Do you?
1
votes
Question:
Q:Hello, can I use your product for CLK 240 w209 from 2002 year?
Answer:
A:Hello
For the device and software, it is for 2005-2021. For 2002 cars, only suggest to have a test.
By Jane Seller on Aug 29, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:I am trying to confirm that my order was received and that it will be shipped express because i paid an additional express shipping
Answer:
A:Hello dear
The order was sent by ups express from our US warehouse. tracking number is 1Z3YR8210399725776.
By Jane Seller on Oct 21, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:Good day, Wich scanner do you have suitable for ASG Sequentronic transmission? mine is a w203 2001 sportcoupe
Answer:
A:Hello
So sorry, but we do not have device or software to support 2001 model.
By Jane Seller on Oct 21, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:Do you have VXDIAG for 2008 GM (Pontiac) with full dealer Tech 2 ability? Not GDS2
Answer:
A:Hello
For 2008 GM, need to use tech2win software. We have tech2win software included. But it needs to work with win7 pro 32bit.
By Jane Seller on Oct 21, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:Hi, Will this have all the functions that Item No. SP341+SP341-AS( VXDIAG VCX SE for BMW with 500GB SSD ISTA-D 4.28.22 ISTA-P 68.0.800 WIFI OBD2 Diagnostic Tool Supports ECU Programming Online) does??
Answer:
A:Hello
For the programming function, needs to have original account or programming files yourself.
By Jane Seller on Oct 21, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:Hi, Will this be keep updating for new model years or it will just working for upto 2021 only??
Answer:
A:Hello
For the supported model years, it depends on the software update. If we get newer verison of software, it would support newer car models.
By Jane Seller on Oct 21, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:will the software work with Windows XP, or is Win 7 a hard requirement?
Answer:
A:Hello
For the software, can work with win7 pro or win10 pro 32bit or 64 bit.
By Jane Seller on Oct 20, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:Hi. I have VCX SE V94SE01749. I need full activation + HDD full software. Price ?
Answer:
A:Hello
Your device already get full activation. Please download latest vx manager.
https://mega.nz/file/yMYD3IqD#ZZ0LpwRvOZi7Y7K7g2JPaEsvMqTrTXQ9rZHNYlzPqi0
After download, please install the new vx manager.
Then connect device to laptop, laptop connecting network, open new vx manager, click "Firmware" to update, then click "Update license" to renew.
For Full software HDD, please check this one.
https://www.vxdiagshop.com/wholesale/1tb-hard-drive-bmw-benz.html
By Jane Seller on Oct 20, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:Will this software work with VCX Nano JLR , does it have SDD160 V160.5?
Answer:
A:Hello
Yes, it can work with newest SDD V160.5.
By Jane Seller on Oct 20, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:What is the vcx se DOIP WiFi password?
Answer:
A:DoIP WiFi password: 12345678
By wengyuehua Seller on Oct 19, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:can VCX SE BMW do 2011 BMW 5 DPF regen?
Answer:
A:Yes, it can.
By wengyuehua Seller on Oct 19, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:Hi guys I took subaru scanner from you it's give me update VCI, Should I do any updates
Answer:
A:Hello
You can connect device to laptop , open vx manager to update firmware
By Jane Seller on Oct 14, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:Hi friend How do you update the device please.
Answer:
A:Hello
What do you mean for update?
For firmware update, just connect device to laptop, open vx manager, click firmware to update directly.
For software, can download here.
Ford_IDS_123:https://mega.nz/folder/6dwzgaJR#XW2q1xPdbgKV4XtZQqkB0w
MZD_IDS_123:https://mega.nz/folder/iQp1UACZ#d4ey2cWHmaEMf9n2dTcTAQ
Ford_Mzd IDS Patch: https://mega.nz/folder/OV4RRC6B#seCWP6UCzOPWEDYlQxZ1iQ
By Jane Seller on Oct 14, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:hello, I want to buy VCX se full licence
Answer:
A:Hello
Would you please send serial number of your vcx se device? What license does it include with your device? it is VCX SE for Benz?
By Jane Seller on Oct 14, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:how to code new transmission w251 mb .is there some video
Answer:
A:Hello
There is no video. To do online coding, you need to have original online scn account, also your computer with scn account, need to have authorization ID from original Mercedes.
By Jane Seller on Oct 14, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:Good day, The WIS-EPC / ASRA SW is installed on the HDD in Mercedes benz, the login admin pass 12345 is written in the TXT file, but it does not work. How can I fix a login? Thank you
Answer:
A:Hello
Would you please send photo to show WIS EPC problem? our email is sales@vxdiagshop.com. We will confirm with engnieer for you.
By Jane Seller on Oct 13, 2021 0 of 0 found this helpful. Do you?
0
votes
Question:
Q:When you mention "needs original account", is that a paying Subaru account? More fees to be able to do some functions?
Answer:
A:Yes, it is paying Subaru account. with the online account, can do more functions online.
By Jane Seller on Oct 12, 2021 0 of 0 found this helpful. Do you?
Total 288 items, 20 items/p, current page 1/15.