Customer Questions & Answers

[14 Brands Ready to Use] VXDIAG VCX SE Full with 2TB HDD and Second-Hand Lenovo T440P Laptop for 14 Brands Adds Renault Nissan PSA License

Item No.SP367-14+SO652

3
votes

Question:

Q:For my opinion ,there mising at least FCA (fiat,chrysler) group , cann i have hope that future development will ofer FCA license to buy ???? Thanks

Answer:

A:Hello
For FCA License, it may be available in the future. But need to wait for factory to develop.

By Jane Seller on Jun 4, 2024 1 of 1 found this helpful. Do you?

[Ship from US/EU] 2025 New VXDIAG VCX FD Diagnostic Tool for GM & Ford/Mazda 2 in 1 Support WIFI DoIP and CAN FD

Item No.HKSP506

2
votes

Question:

Q:I have a Mercedes license for my VCX FE DOIP. Will I be able to use that license with this new VCX FD vci? I purchased this with ford and mazda license, can you purchase more licenses for this new one

Answer:

A:Hello
For vcx fd, it is not able to activate for Mercedes yet.
But will be able to add license for more brands in the future, Just wait for factory to release.

By Jane Seller on Oct 6, 2024 0 of 0 found this helpful. Do you? See more answers (1)

VXDIAG Multi Tool for Full 11 Brands incl JLR HONDA GM VW FORD MAZDA TOYOTA Subaru VOLVO BMW BENZ with 2TB HDD T440 Laptop

Item No.VX17

2
votes

Question:

Q:Hello i Want To Send My Hard Drive ( 2 Hard Drive ) For Update Programs Can You Send Me Shipping Address

Answer:

A:Hello
Would you please tell us your order information? since we cannot find your purchase on our website. If not from us, better to contact your seller for update.

By Jane Seller on Sep 14, 2021 1 of 1 found this helpful. Do you?

VIP link for 2TB SATA SSD

Item No.SS469

1
votes

Question:

Q:Hi. Can you please give me full information of which software is included on this SDD. Thank you

Answer:

A:Hello
We have sent information to your email already.

By Jane Seller on Oct 16, 2024 1 of 1 found this helpful. Do you? See more answers (1)

VXDIAG Authorization License for Nissan Available for VCX SE & VCX Multi Series

Item No.XNR-SS154-15

1
votes

Question:

Q:Hello, What it's meant authorization license? For reprogramming needs online account . Where can I get it?

Answer:

A:Hello
The authorization license means to make the vxdiag device to support Nissan. No matter with online account.

By Jane Seller on Sep 28, 2024 1 of 1 found this helpful. Do you?

[Ship from US/EU] New VXDIAG VCX FD OBD2 Diagnostic Tool for GM Support WIFI and CAN FD Protocol

Item No.HKSP508

1
votes

Question:

Q:is this version contain the specs and feature of VXDIAG VCX SE Pro? and is it compatible with Chevrolet Traverse 2021

Answer:

A:Hello
Yes, it contains sepcs and featuers of vcx se pro for GM. Is your car CAN FD or no?

By Jane Seller on Sep 28, 2024 1 of 1 found this helpful. Do you?

VXDIAG VCX NANO for TOYOTA Compatible with SAE J2534 Free Shipping

Item No.SP245

1
votes

Question:

Q:I have Techstream 18.00.008 that is already activated. Will I receive the proper drivers for the VXDIAG VCX NANO for Toyota, which will NOT disturb the activated Techstream? An install procedure?

Answer:

A:Hello
You can install vxdiag driver for toyota on vx manager to match the device and software. Usually it will not disturb your software.

By Jane Seller on Sep 26, 2024 1 of 1 found this helpful. Do you?

VXDIAG VCX SE DoIP for JLR Jaguar Land rover Car Diagnostic Tool with Software SSD

Item No.SP355+SP355-S

1
votes

Question:

Q:Will the VCX SE work with the new JLR cloud based diagnostics 2021 - if I have a JLR subscription?

Answer:

A:Hello
If you have JLR Subscription, you can log in TOPIX, using online pathfinder software to do online functions for new 2021 car models.

By Jane Seller on Mar 17, 2022 2 of 2 found this helpful. Do you?

VXDIAG VCX SE DoIP for JLR Jaguar Land rover Car Diagnostic Tool with Software SSD

Item No.SP355+SP355-S

1
votes

Question:

Q:Hi, does this device work with CCF Tools V4.9 to edit ccf files? Thanks

Answer:

A:Hello
If you have files yourself, can support.

By Jane Seller on Sep 22, 2024 1 of 1 found this helpful. Do you?

VXDIAG VCX SE Hardware J2534 Passthru Only without Car License

Item No.HKSP396

1
votes

Question:

Q:Is this VXDIAG VCX SE Hardware + "Toyota License" better than "VXDIAG VCX NANO for TOYOTA Compatible with SAE J2534", help me decide between the two.

Answer:

A:Hello
For this set with Toyota license, with VCX SE hardware, it can support to add license for other car brands. But for Toyota only, it is the same as vcx nano Toyota.

By Jane Seller on Sep 19, 2024 1 of 1 found this helpful. Do you?

VXDIAG VCX FD Hardware J2534 Passthru Only without Car License

Item No.HKSP543

1
votes

Question:

Q:Does VXDIAG VCX FD support Toyota and Techstream Software? How does it compare to VXDIAG VCX SE?

Answer:

A:Hello
For vcx fd, unable to support Toyota yet, currently, only support GM, Ford/mazda at the moment. In the future, it will add other brands , including Toyota.
Compared with VCX SE, this add CAN FD protocol.

By Jane Seller on Sep 19, 2024 1 of 1 found this helpful. Do you?

(Ship from US/EU) USB Version VXDIAG VCX NANO for GM / OPEL Diagnostic Tool Supports till Year 2025

Item No.SP241

1
votes

Question:

Q:is this tool program used ecu 2007 chevy malibu 3.5 is a subsription required?

Answer:

A:Hello
Yes, for programming, all needs to perform with online subscription in your side.

By Jane Seller on Sep 18, 2024 1 of 1 found this helpful. Do you?

[16 Brands] VXDIAG VCX SE DoIP Hardware Support 16 Car Brands in 1

Item No.SP367-16

1
votes

Question:

Q:Hello, I am interested in the VCX SE DoIP 16 in 1 along with the laptop and hardware kit. Do you sell this kit with a laptop and SSD, not a HDD? Thanks.

Answer:

A:Hello dear
We can offfer you with 16 brands, with SSD and laptop. Would you please contact us on sales@vxdiagshop.com or whatsapp: +86-18064450969? with detail shipping address? we will check cost for you.
Regards
vxdiagshop.com

By Jane Seller on Sep 17, 2024 1 of 1 found this helpful. Do you?

[512G Benz SSD] 2024.09/2023.09 VXDIAG VCX SE DoIP For Benz Support Offline Coding/Remote Diagnosis with Free Donet Authorization & 512GB Software ...

Item No.SP361+SP332-AS

1
votes

Question:

Q:Hi I paid my order VX24090791318 09.09.24, when will I receive my order? Thank you

Answer:

A:Hello
Your order was paid by e-check, which was not cleared. It was cleared during our Mid-Autumn Festival holiday.
We have refunded to you.

By Jane Seller on Sep 17, 2024 1 of 1 found this helpful. Do you?

(Ship from US/EU) WiFi Version VXDIAG VCX NANO for GM / OPEL Diagnostic Tool

Item No.SP241-W

1
votes

Question:

Q:Hello I have a 2002 Chevrolet Express 2500 6,5 diesel engine. What device do I need to read and erase for example SRS codes and transmission codes? Björn

Answer:

A:Hello
We have confirmed with factory, the vcx device can support your car. But cannot make sure the software to support 100%.

By Jane Seller on Sep 13, 2024 1 of 1 found this helpful. Do you?

(Ship from US/EU) USB Version VXDIAG VCX NANO for GM / OPEL Diagnostic Tool Supports till Year 2025

Item No.SP241

1
votes

Question:

Q:Will this act as a pass through for gm techline connect to program abs module?

Answer:

A:Hello
Yes, it can do programming online if you have techline connect account.

By Jane Seller on Sep 10, 2024 1 of 1 found this helpful. Do you?

VIP link for 2TB SATA SSD

Item No.SS469

1
votes

Question:

Q:Will this work straight out of the box with my VCX se serial number V94SE12936. Thank you

Answer:

A:Hello
Yes, the software ssd can use with your device. What car brands license do you have with your machine?

By Jane Seller on Sep 10, 2024 1 of 1 found this helpful. Do you?

VXDIAG VCX SE DoIP for PW2/ PW3 with 256GB SSD

Item No.HKSP512+SS314

1
votes

Question:

Q:Does Guided Fault Finding work with PWIS? Does button F9 populate a dtc troubleshooting sheet?

Answer:

A:Hello
We have asked factory engineer, they said the software includes the function.

By Jane Seller on Sep 9, 2024 1 of 1 found this helpful. Do you?

[11 Brands] VXDIAG VCX SE DOIP Full 11 Brands with 2TB Software SSD Pre-Installed

Item No.SP367-PP01

1
votes

Question:

Q:Hi. Is it possible to buy the 2tb SSD separately as I already have the VCX SE. Thanks

Answer:

A:Hello dear
You can buy 2tb ssd on this page please.
https://www.vxdiagshop.com/wholesale/vip-link-1.html

By Jane Seller on Sep 9, 2024 2 of 2 found this helpful. Do you?

VXDIAG VCX SE DoIP for PW2/ PW3 with 256GB SSD

Item No.HKSP512+SS314

1
votes

Question:

Q:Does guided fault finding work with this PWIS? Is button F9 functional?

Answer:

A:Hello
What do you mean please?

By Jane Seller on Sep 9, 2024 1 of 1 found this helpful. Do you?

Product FAQ Questions & Answers