Product FAQ Questions & Answers

1
votes
Question:
Q:Hello I want to buy C6 for Mercedes along with Laptop with software installed and ready to work. Please keep in mind that I need the latest version which supports New Mercedes till 2021 with DOIP.
Answer:
A:Hello dear
We have vxdiag C6 with software and laptop.
https://www.vxdiagshop.com/wholesale/vxdiag-star-c6-diagnostic-tool-with-hdd-laptop.html
It can work for Mercedes 2005-2021. Also support DOIP.
By Jane Seller on Aug 11, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi I have xtool xvci max j2534 passthru device this software work xtool xvci max please tell me....
Answer:
A:Hello
So sorry, but the software only works with vxdiag device, cannot work with xtool.
By Jane Seller on Aug 11, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:hi, I wish to buy VXDIAG SUBARU. is any solution to ship it or similar for Subaru from Czech / eu?
Answer:
A:Hello
No need to choose to ship from Czech Republic, when you place the order, we will arrange from Czech directly. OK?
By Jane Seller on Aug 10, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi, Where are the drivers for Windows 10 for the VCX Nano? Please post direct link to download as no CD drive to use disc.
Answer:
A:Hello
There is no drivers need. Only need to connect device to laptop, open vx manager, click "Diagnostic" to download JLR SDD driver to install.
By Jane Seller on Aug 9, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:i have a 2000 GMC Yukon, will this device perform the Crankshaft Position Sensor relearn?
Answer:
A:Hello
For the function you mentioned, it needs to perform with online sps subscription, you need to have the account yourself.
By Jane Seller on Aug 8, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Do you offer any scanner for dodge/Chrysler?
Answer:
A:Hello
So sorry, but we do not have scanner for Chrysler/Dodge yet.
By Jane Seller on Aug 8, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Bonjour il est en francais le GM et OPEL merci
Answer:
A:Hello
Thanks very much for your message, for this product, GDS2 software can support French, can support GM and Opel.
But for tech2win, it only support English, it cannot support Opel.
By Jane Seller on Aug 5, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:the software thet are istalled can do online coding and programming or are offiline sw?
Answer:
A:Hello
The software needs to work offline. If you want to do online coding, need to have online account yourself.
By Jane Seller on Aug 5, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:I have to update my license every 60 days and Do I have to pay for it after 60 days every time?????
Answer:
A:Hello
You need to update license every 60 days by firmware and license update by yourself, no need to pay. Just connect device to laptop, open vx manger, click firmware and update license to finish by yourself.
By Jane Seller on Aug 4, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi, I need a scanner for BYD, Chery, Foton, Great Wall, ZNA, Jac, BAIC, Geely, Great Wall, Haval. Soueast, DFSK and SWM
Answer:
A:Hello
We do not have device or software to support the car brands you mentioned.
By Jane Seller on Aug 4, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Can VXDIAG VCX SE program 2008 Jaguar XJ8 PCM and Key?
Answer:
A:Yes, it will.
By wengyuehua Seller on Aug 3, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:I have Windows 10, will SDD work? Do I have to have Windows 7 or 8 for this?
Answer:
A:Hello
Yes, SDD can work with windows 10 professional.
By Jane Seller on Aug 2, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:2013 Silverado, 5.3 liter flex fuel. The truck runs rough at idle when cold. Both the STFT and LTFT are -10 and -30's. My scanner shows the alcohol at 50%. Will the NANO reset this setting?
Answer:
A:Hello
To support this setting, needs to perform with SPS online subscription, you need to have the account yourself.
By Jane Seller on Aug 1, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello, is it possible to send VCX SE from the EU and avoid paying VAT
Answer:
A:Hello
We can send the device from EU with tax, when you receive, can send serial number to us to update to full brands, is ok?
But for software HDD, we can only send by post mail to avoid customs. OK?
By Jane Seller on Aug 1, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Добрый день! VXDIAG VCX SE для BENZ DoIP с грузовиками работает?
Answer:
A:Hello
Thanks very much for your message, for the vcx se for Benz doip, not working good for Trucks, only support part protocol and models. Not recommend. Better for cars 2005-2021.
By Jane Seller on Jul 30, 2021 1 of 2 found this helpful. Do you?
1
votes
Question:
Q:I have purchased the VXDIAG VCX NANO USB VERSION FOR GM. NOW MY TECH 2 WIN SAYS THE LICENSE HAS EXPIRED. HOW DO I UPDATE MY WIN TECH 2 ?
Answer:
A:Hello
For license problem, Please download latest vx manager.
https://mega.nz/file/yMYD3IqD#ZZ0LpwRvOZi7Y7K7g2JPaEsvMqTrTXQ9rZHNYlzPqi0
After download, please install the new vx manager.
Then connect device to laptop, laptop connecting network, open new vx manager, click "Firmware" to update, then click "Update license" to renew.
need to renew license by firmware update and license update every 60 days by yourself!
By Jane Seller on Jul 29, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello, my new VCX SE has only License for BENZ active. What must i do to actived BMW and VW License ?
Answer:
A:Hello
Would you please send us your order information? did you buy the BMW and vw together? We will check.
If you did not buy, need to buy the two license, and send us serial number, we will arrange to add for you.
By Jane Seller on Jul 29, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Is this unit capable of resetting fuel trim levels?
Answer:
A:Hello
For the function you mentioned, it needs to perform with SPS subscription, you need to have the account yourself.
By Jane Seller on Jul 29, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:How to update the firmware for xentru 2021 06?
Answer:
A:Hello
You can update the firmware via vx manager.
Download new vx manager, install, then update firmware and license. Also need to updat c6 driver in the diagnostic menu.
By Jane Seller on Jul 29, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:can i use this device with MDARS?
Answer:
A:Yes, you can.
By wengyuehua Seller on Jul 28, 2021 1 of 1 found this helpful. Do you?
Total 1050 items, 20 items/p, current page 17/53.