Q:Can I reset the DME? I think I have a corrupt file on my ECU, and I will like to reset it and install file again. My car is a Subaru Forester XT 2.0 FA20Dit Engine from Colombia (South America market)
Answer:
A:Hello For reset function you mentioned, it needs original online account.
By JaneSeller
on Jun 1, 2022
1 of 1 found this helpful. Do you?
Q:Hi I bought the full vxdiag c6 package for benz I virus killed the xentry software And it doesn’t work now .Can i buy only the xentry software for benz ?
Answer:
A:Hello For software, only can buy new HDD, you can check this page. https://www.vxdiagshop.com/wholesale/vxdiag-benz-c6-hdd.html
By Seller
on May 31, 2022
1 of 1 found this helpful. Do you?
Q:Hello, which version of VCX SE should I choose for Benz and VW diagnostics?
Answer:
A:Hello Thanks very much for your message, for your need, you can choose as follow. https://www.vxdiagshop.com/wholesale/vcx-se-benz-doip-hardware.html https://www.vxdiagshop.com/wholesale/vxdiag-diagnostic-license-toyota-vw.html
By Seller
on May 31, 2022
1 of 1 found this helpful. Do you?
Q:Win 10 PRO (x64) , can't run patch = ERR err: 1 Also can't run SUBARU ID = ERR err: 1 Currently downloaded --> https://mega.nz/folder/ucIEhR7J#QUGAbagyLLsCslE585Fu2Q , but the issue still exists.
Answer:
A:Hello Would you please send photos to show error details? email is sales@vxdiagshop.com. We will confirm with engineer.
By JaneSeller
on May 29, 2022
1 of 1 found this helpful. Do you?
Q:Ciao inclusa in questa versione www.vxdiagshop.com/wholesale/vxdiag-star-c6-diagnostic-tool-with-hdd-laptop. è possibile avere sempre nello stesso computer il pacchetto BMW e VW
Answer:
A:Hello If you want to support BMW and VW, need to use 2TB Software HDD, on same laptop, but different systems.
By JaneSeller
on May 29, 2022
2 of 2 found this helpful. Do you?
Q:Buenas tardes. ¿Este cabezal de diagnosis es compatible con la herramienta de diagnosis original del Grupo VAG VAS 6150 B con ODIS 7.2.1? Muchas gracias.
Answer:
A:Hello Yes, it can work with 7.2.1 version.
By JaneSeller
on May 18, 2022
1 of 1 found this helpful. Do you?
Q:Hello, I have placed the order on website, but I neeed to change shipping address. Where to send correct address?
Answer:
A:Hello Since we can only send package to Paypal address according to paypal policy. Shall we cancel order, then you use correct address to pay again? Or send to Paypal address directly?
By Seller
on May 17, 2022
1 of 1 found this helpful. Do you?
Q:Hello, i want to buy from you VXDIAG for MB with the 500gb hdd, i have a lenovo x240 if i install the hdd you sell me to my laptop it will load the windows and all the programs?
Answer:
A:Hello For your laptop, we only suggest to test by yourself, since we have never tested . For the software HDD, it comes with win 10 systems already, you need to insert to laptop to run as system HDD.
By JaneSeller
on May 16, 2022
1 of 1 found this helpful. Do you?
Q:This product support adding other cars license ?
Answer:
A:Hello Thanks very much for your message, yes, this device can support to add license for other car brands. If you need more license, recommend the license pack for full brands. https://www.vxdiagshop.com/wholesale/vxdiag-vcx-se-jlr-license-pack.html
By JaneSeller
on May 16, 2022
1 of 1 found this helpful. Do you?