Customer Questions & Answers

New VXDIAG VCX SE for Subaru OBD2 Diagnostic Tool with 2022.1 SSM3 SSM4 Software Support WIFI Offer 2 More Car License for Free

Item No.HKSP380

1
votes

Question:

Q:Can this device be used to change the settings of my shock sensor module without purchasing additional software licenses?

Answer:

A:Hello
So sorry, but for the function you mentioned, it needs to perform with online programming account. You would need to have the account yourself.

By Jane Seller on Dec 22, 2021 1 of 1 found this helpful. Do you?

VXDIAG Multi Diagnostic Tool Authorization License for VW Audi Skoda Seat

Item No.SS154-6

1
votes

Question:

Q:Hello, my device is a VCX SE BMW, serial S94BM???? Does this model support this license for VAG and when does a license expire?

Answer:

A:Hello
This serial number is device customized for BMW only, it cannot add license for any other car brands.

By Jane Seller on Dec 22, 2021 1 of 1 found this helpful. Do you?

VXDIAG VCX SE/VCX DoIP Multi Diagnostic Tool Authorization License for Subaru

Item No.XNR-SS152

1
votes

Question:

Q:I have an VXDIAG VCX SE Pro but it did not come with the subaru license. Do I have to have the physical copy shipped first or can you email me the license code first?

Answer:

A:Hello
Would you please send seial number to us and message us what license you have chosen when you bought it? If you have not used it yet, can message to your seller ask them to arrange to change car license directly. Since we cannot find your purchase on our website.

By Jane Seller on Dec 22, 2021 1 of 1 found this helpful. Do you?

VXDIAG VCX SE Pro OBD2 Diagnostic Tool with 3 Free Car Authorization Upgrade Version of VCX NANO PRO

Item No.SP304-C

1
votes

Question:

Q:What is the deference between that device and "2021 New VXDIAG VCX SE for Subaru OBD2 Diagnostic Tool with 2020.7 SSM3 SSM4 Software Support WIFI No. HKSP380"

Answer:

A:Hello
The vcx se pro can choose 3 car brands as description. But the VCX SE SUBARU only support Subaru brand.

By Jane Seller on Dec 22, 2021 1 of 1 found this helpful. Do you?

VXDIAG VCX SE Pro OBD2 Diagnostic Tool with 3 Free Car Authorization Upgrade Version of VCX NANO PRO

Item No.SP304-C

1
votes

Question:

Q:Can i diagnostic Opel car brane with VCX SE ?

Answer:

A:Hello
Need to use VCX SE with GM license, using gds2 software to support Opel after 2010

By Jane Seller on Dec 21, 2021 1 of 1 found this helpful. Do you?

ALLSCANNER VXDIAG Benz C6 Star C6 VXDIAG MULTI Diagnostic Tool Multiplexer Without Hard Drive HDD

Item No.VX11-B

1
votes

Question:

Q:Hello I have diagnostic ALLSCANNER VXDIAG. I would need an OBD cable. Would it be possible to buy it?

Answer:

A:Hello
We have OBD cable on sale on this page.
https://www.vxdiagshop.com/wholesale/vxdiag-multi-series-obd-cable.html
Please check serial number for your device first. If it is V71XN****, need to choose SN V71*****.
If serial number is V83XD***, V94XD****, need to choose SN V83****.

By Jane Seller on Dec 21, 2021 1 of 1 found this helpful. Do you?

New Arrival WiFi VXDIAG VCX SE 6154 OBD2 Diagnostic Tool for VW Audi Skoda with Supports DoIP UDS Protocol with Free DONET

Item No.HKSP379

1
votes

Question:

Q:Hello do you have another way to process credit cards? My card does not support PayPal as a processor

Answer:

A:Hello dear
We can accept payment by credit card, but need to pay via our Alibaba account, is ok?

By Jane Seller on Dec 21, 2021 1 of 1 found this helpful. Do you?

New VXDIAG VCX SE for Subaru OBD2 Diagnostic Tool with 2022.1 SSM3 SSM4 Software Support WIFI Offer 2 More Car License for Free

Item No.HKSP380

1
votes

Question:

Q:Hello do you have another way to process credit cards? My card does not support PayPal as a processor

Answer:

A:Hello dear
We can accept payment by credit card, but need to pay via our Alibaba account, is ok?

By Jane Seller on Dec 21, 2021 1 of 1 found this helpful. Do you?

VXDIAG VCX SE Pro OBD2 Diagnostic Tool with 3 Free Car Authorization Upgrade Version of VCX NANO PRO

Item No.SP304-C

1
votes

Question:

Q:What is vcx se pro default username and password for wifi?

Answer:

A:Hello
For wifi, no need username. When you power on the device, will find a wifi name on local network connection list on the laptop, which named like "DOIP-VCI****", can click it to connect, wifi password is 12345678.

By Jane Seller on Dec 17, 2021 1 of 1 found this helpful. Do you?

VXDIAG VCX SE Pro OBD2 Diagnostic Tool with 3 Free Car Authorization Upgrade Version of VCX NANO PRO

Item No.SP304-C

1
votes

Question:

Q:Can buy this for Subaru + BMW + Benz?

Answer:

A:Hello
So sorry, cannot, only can choose 3 brands from FORD/MAZDA, GM, VW, TOYOTA, HONDA, JLR, VOLVO, SUBARU

By Jane Seller on Dec 17, 2021 1 of 1 found this helpful. Do you?

AllScanner VXDIAG Benz C6 Star C6 VXDIAG Multi Diagnostic Tool With 2024.03/2023.09 500GB Software Hard Drive

Item No.VX11-BS

1
votes

Question:

Q:one more is it possible for Suzuki cars?

Answer:

A:Hello
Sorry, but it cannot support Suzuki.

By Jane Seller on Dec 17, 2021 1 of 1 found this helpful. Do you?

VXDIAG VCX SE 6154 OBD2 Diagnostic Tool for VW Audi Skoda with 500G V11.0 Software HDD and Engineering V14.1 Supports WIFI

Item No.HKSP379+SS355

1
votes

Question:

Q:Does it come with engineering v13?

Answer:

A:Hello
Yes, the software HDD comes with engineering v13.

By Jane Seller on Dec 17, 2021 1 of 1 found this helpful. Do you?

(Ship from US/EU) WiFi Version VXDIAG VCX NANO for GM / OPEL GDS2 V2023.10 Tech2WIN 16.02.24 Diagnostic Tool

Item No.SP241-W

1
votes

Question:

Q:Hi i interested buy this product, compatibile with Opel Mokka 2014-16? diagnosis and programming? And do you send to Poland?

Answer:

A:Hello
The device can support 2014 Opel with GDS2. But for programming function, need to perform with original online account. You need to have account yourself.
We can send to Poland from our EU warehouse.

By Jane Seller on Dec 15, 2021 1 of 1 found this helpful. Do you?

VXDIAG Multi Tool for Full 11 Brands incl JLR HONDA GM VW FORD MAZDA TOYOTA Subaru VOLVO BMW BENZ with 2TB HDD T440 Laptop

Item No.VX17

1
votes

Question:

Q:Hello are you working on the relese of like mitsubish. Is this a future release? I see a bunch says develop. Does that mean like soon?

Answer:

A:Hello
So sorry, but there is no release for Mitsubishi.

By Jane Seller on Dec 15, 2021 1 of 1 found this helpful. Do you?

2TB Hard Drive with Full Brands Software for VXDIAG MULTI Full Brands

Item No.HDD

1
votes

Question:

Q:so with this item i just need to buy the vcx se and i can use full brands?

Answer:

A:Hello
Thanks very much for your message, if you want to use for full brands, need to buy vcx se with full brands. Because whether it can support the car brand, it depends on the license with device. Not software HDD.

By Jane Seller on Dec 15, 2021 1 of 1 found this helpful. Do you?

2023 VXDIAG VCX SE DoIP for JLR Jaguar Land rover Car Diagnostic Tool with Software SSD V163 SDD V374 Pathfinder

Item No.SP355+SP355-S

1
votes

Question:

Q:Does VXDIAG VCX SE DoIP SDD do 2015 range rover sport steering angle sensor reset?

Answer:

A:Yes, it does.

By wengyuehua Seller on Dec 13, 2021 1 of 1 found this helpful. Do you?

2023 VXDIAG VCX SE DoIP for JLR Jaguar Land rover Car Diagnostic Tool with Software SSD V163 SDD V374 Pathfinder

Item No.SP355+SP355-S

1
votes

Question:

Q:Can VXDIAG VCX SE DoIP Pathfinder do 2018 Discovery Sport 2.0D&2018 F-pace 3.0D service reset and edit cff?

Answer:

A:Yes, it can be done by Pathfinder software.

By wengyuehua Seller on Dec 13, 2021 1 of 1 found this helpful. Do you?

Product FAQ Questions & Answers