Product FAQ Questions & Answers

1
votes
Question:
Q:Is this hardware include Benz C6 Star C6?
Answer:
A:Hello dear
Yes, this set also includes Benz star c6.
Regards
By Jane Seller on Nov 9, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello. Will this be fully functional on a 2014-2017 Chevrolet SS, or a 2011-2017 Chevrolet Caprice PPV, or a 2007-2009 Pontiac G8, or a 2007-2012 Buick Park Avenue?
Answer:
A:Hello
The vcx nano GM can support the car models you mentioned, but do you want to support diagnosis or programming?
By Jane Seller on Nov 7, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Is this plug and play? This is the for the computer and VXDIAG. Pre-installed Software for USB VCX NANO Toyota
Answer:
A:Hello
Thanks very much for your message, yes, if you purchase this one, we will finish installation and setting before shipment. When you receive, will use directly.
By Jane Seller on Nov 5, 2021 1 of 2 found this helpful. Do you?
1
votes
Question:
Q:I can not use WIS either for mercedes.
Answer:
A:Hello
For WIS and EPC, needs activation. Please check this page.
http://blog.vxdiagshop.com/2021/10/28/activate-v2020-later-vxdiag-benz-wis-epc-software/
https://youtu.be/UuZmtWYY-1M
By Jane Seller on Nov 5, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Just so you know. I'm get a trojan Trojan:Win32/Sabsik.FL.A!ml when I download the IDS Patch at this link, https://mega.nz/folder/OV4RRC6B#seCWP6UCzOPWEDYlQxZ1iQ. Can I get a clean file?
Answer:
A:Hello
For this patch, it is crack file, need to disable antivirus and windows defender first before download. Hope your understanding.
By Jane Seller on Nov 5, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Will this work with cylinder contribution test and allow to disable PCM injector compensation for a 2005 F350 6.0 diesel
Answer:
A:Hello
So sorry, but it cannot support F series of 2005, only supports F series after 2010.
By Jane Seller on Nov 4, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello, will work with Windows 11 64b? Thank you
Answer:
A:Hello
Sorry, it cannot support Windows 11 yet.
By Jane Seller on Nov 3, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello, My nano’s licence as expired, how can i get another licence?
Answer:
A:Hello
Please download latest vx manager.
https://mega.nz/file/yMYD3IqD#ZZ0LpwRvOZi7Y7K7g2JPaEsvMqTrTXQ9rZHNYlzPqi0
After download, please install the new vx manager.
Then connect device to laptop, laptop connecting network, open new vx manager, click "Firmware" to update, then click "Update license" to renew.
By Jane Seller on Oct 26, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi, Does the VCX Nano for Toyota TIS Techstream software supports adas system.
Answer:
A:Hello
VXDIAG Manufacture engineer said it can support ADAS system, but we never tested in our side, only suggest to test by yourself.
By Jane Seller on Oct 25, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Does this support Flash programming of ECU and other modules through Odis with this license? if so does it need a separate subscription for it?
Answer:
A:Hello
This is only authorization service for vxdiag device, to make the device support VW car brand, not ODIS software online service. For the online service, you need to have original online account yourself.
By Jane Seller on Oct 25, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hola !! tengo una duda ....este producto viene listo para ser usado en las marcas mencionadas?o hay que comprar los software aparte???... gracias.
Answer:
A:Hello dear
This set comes with device with software pre-installed on laptop, ready to use when you receive. No need to buy software additionally.
By Jane Seller on Oct 25, 2021 2 of 2 found this helpful. Do you?
1
votes
Question:
Q:Hello, I have a Zafira tourer 2013 1.6 CDTI 100KW. What features does it support for dpf. thak you
Answer:
A:Hello dear
For your car model, need to use GDS2 Software, only support offline diagnosis. For DPF function, need to have original Subscription online yourself.
By Jane Seller on Oct 25, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hello! Can GDS2 be used on Chevrolet 2010 Tahoe ?
Answer:
A:Hello
For 2010 car model, can be tested with GDS2 Software.
By Jane Seller on Oct 24, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:I am trying to confirm that my order was received and that it will be shipped express because i paid an additional express shipping
Answer:
A:Hello dear
The order was sent by ups express from our US warehouse. tracking number is 1Z3YR8210399725776.
By Jane Seller on Oct 21, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Good day, Wich scanner do you have suitable for ASG Sequentronic transmission? mine is a w203 2001 sportcoupe
Answer:
A:Hello
So sorry, but we do not have device or software to support 2001 model.
By Jane Seller on Oct 21, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Do you have VXDIAG for 2008 GM (Pontiac) with full dealer Tech 2 ability? Not GDS2
Answer:
A:Hello
For 2008 GM, need to use tech2win software. We have tech2win software included. But it needs to work with win7 pro 32bit.
By Jane Seller on Oct 21, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi, Will this have all the functions that Item No. SP341+SP341-AS( VXDIAG VCX SE for BMW with 500GB SSD ISTA-D 4.28.22 ISTA-P 68.0.800 WIFI OBD2 Diagnostic Tool Supports ECU Programming Online) does??
Answer:
A:Hello
For the programming function, needs to have original account or programming files yourself.
By Jane Seller on Oct 21, 2021 1 of 1 found this helpful. Do you?
1
votes
Question:
Q:Hi, Will this be keep updating for new model years or it will just working for upto 2021 only??
Answer:
A:Hello
For the supported model years, it depends on the software update. If we get newer verison of software, it would support newer car models.
By Jane Seller on Oct 21, 2021 1 of 2 found this helpful. Do you?
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