A:Hello
Would you please send photos to show problem of the HDD? We will confirm with enigneer for you.

A:Hello
What car model and which year did you test? Would you please send photo to show that? so we can confirm with engineer for you.

A:Hello
Thanks very much for your reply. We have added license for DONET. Please connect device to laptop, laptop connecting network, open new vx manager, click "Firmware" to update, then click "Update license" to renew.

A:Hello
1. Before you download the software, need to disable antivirus and windows defender first.
2. For IDS license problem, you need to connect device, and run IDS software via patch, without activation.
3. For the error message of IDS not installed, you need to install IDS software first before you install the driver in vx manager.
Here is installation steps for FORD IDS
1. Install Ford IDS-***
2. Wait for the installation of Ford IDS - * * *, and restart the computer
3. Install the Ford original VCI software_ 1.0.0.10.exe
4. Install VX manager and Ford IDS driver
5. Wait for VX manager and Ford IDS driver installation to complete
6. Connect VCX device and install idspatch
7. Use idspatch to open IDs and start diagnosis.

A:Hello
For license problem, Please download latest vx manager.
https://mega.nz/file/yMYD3IqD#ZZ0LpwRvOZi7Y7K7g2JPaEsvMqTrTXQ9rZHNYlzPqi0
After download, please install the new vx manager.
Then connect device to laptop, laptop connecting network, open new vx manager, click "Firmware" to update, then click "Update license" to renew.

A:Hello
If you have original 4.31 ISTA+, the hardware can support.

A:Hello
What do you mean for license? If means software online access, it does not come.
It already comes with authorization license to support BMW, will not expire, just need to renew license every 60 days by yourself.

A:Hello
The license would be valid to 12.30, 2030, but you need to update firmware and license on vx manager by yourself every 60 days. This is free.

A:Hello
For programming function, need to perform with original IDS account. You would need to have this account yourself.
Regards

A:Hello
Yes, your device of v94se**** can add this license.

A:Hello
So sorry, we do not have link to download directly, we can offer the software with HDD.

A:No problem dear, usually if you forgot to update license, software will prompt you license expired.

A:Hello
Sorry, we do not have Nissan license. VXDIAG Devices cannot support Nissan yet.

A:Hello
Sorry, cannot support cars to 2022. We only have 2014D software.

A:Hello
For the device, it is the same as other vxdiag. Need to update firmware and license every 60 days by yourself. It is free. Just connect device to laptop, and click firmware and update license to renew directly.

A:Hello dear
For the two devices, the software and functions are all the same, only difference for hardware, you can check comparison here.
https://www.vxdiagshop.com/service/vxdiag-vcx-se-vs-vcx-multi-tool.html

A:Hello
For your need, can choose this one directly.

A:Hello
If you buy the device with software USB disk together, we can send USB disk with software, no need to download.
https://www.vxdiagshop.com/wholesale/u-disk-with-software-for-vxdiag-vcx-nano-gm.html

A:Hello
For this set, we can send device from Europe, but which country are you located in? For software HDD, we can only send from China by post mail, no need tax usually.